New consumer rights directive: How you can create a table of contents on your page about withdrawal
It is now possible to create, so called anchors, on pages of your EasilyShop with which you can create a table of contents. If someone clicks on one of the headlines in the table of contents, they jump to the paragraph in question. For instance, you can use this on your page on withdrawal making it easier for customers to find the information which is relevant to them.
Please check for yourself, if the new law makes it necessary for you to use the feature described in this article. You can find more information about the consumer rights directive here.
How do I create a table of contents on my page about withdrawal?
1.In the administration area in the main menu, select Content / Categories and then Content preview.
2.In the page tree on the left, select Right of withdrawal.
3.Now you can see an editable preview of your page about withdrawal. At the top of the page enter a title for the table of contents.
4.Mark a headline which should appear in the table of contents.
5.Select the anchor icon, enter any name for this anchor and select Ok.
6.Place the cursor below the title of the table of contents.
7.Enter the headline you want to link to.
8.Mark this text.
9.Select the link icon.
10.Select under Anchors on this page the anchor that it should be linked to and apply the changes.
11.Repeat steps 4-10 until all headlines appear in the table of contents.
12.Save the changes.
How do I link to my withdrawal form on every page of my EasilyShop?
You can insert a direct link to your withdrawal form on every page of your EasilyShop. In the following instructions we assume that you have inserted the withdrawal form on your page covering withdrawal and already created a table of contents for this page (see above).
1.Open your EasilyShop in the browser and open the page on withdrawal.
2.Click with your right mouse button in the table of contents on the link to the withdrawal form and copy the address (URL) to the tray.
3.In the administration area in the main menu, select Design and then Quick design.
4.Click the plus sign to insert the page element in the area of your choice.
5.On the left below Topic area, select the link User defined page elements.
6.On the right, select the option Link.
8.Under Link destination select the option External.
9.Under Name enter the text of the link, for instance “Withdrawal form”.
10.Paste the link from your tray into the field Link.
11.Apply the changes.
The link to your withdrawal form is now inserted on every page of your EasilyShop.
A few weeks ago we advised you that Easily will be embarking on a significant upgrade programme. In early 2018, we will begin upgrading our customer accounts. This upgrade is to provide you with an enhanced experience, so you can benefit from improved services and products.
How does this affect you? Communication: When we are ready to upgrade your account, we will email you with the specific date of your upgrade nearer the time. Login: The first time you are prompted to access our new portal, as a security measure, you will be asked to change your password from your current one. Payment:You will now be able to enjoy new payment options such as being able to save your credit/debit card details to enable automatic domain and service renewals if you wish. We will also be offering a paypal payment option too. Please note however, for enhanced security, we will no longer be able to take payment details over the phone via our support agent. Customer Support: We will be offering 24/7 support (email and phone) via a new contact phone number and support email address, to be advised to you during the upgrade. Your Contact Details: To prepare for this upgrade, please make sure your account contact details are up to date. We will use these contact details to communicate notifications and account information.
Some key facts about the upgrade:
1. The ownership of your domain name(s)/products is unaffected and you retain full access to your services at all times.
2. You still have access to our experienced customer support team, now 24/7.
3. We will continue to send you renewal reminders for your domain(s) and email/hosting service(s).
If you have any other questions, please do not hesitate to contact us, firstname.lastname@example.org.
Your account has now been upgraded to our new Easily (http://portal.easily.uk) website, please login here to manage your domains and services