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We are currently experiencing a high call volume at Easily, we apologise for the inconvenience this may cause.
For customers who have been upgraded to our new portal and need to contact Customer Support, please email: support@easily.uk or call: 0800 072 6118.
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Easily Upgrade
A few weeks ago we advised you that Easily will be embarking on a
significant upgrade programme. In early 2018, we will begin upgrading our
customer accounts. This upgrade is to provide you with an enhanced experience,
so you can benefit from improved services and products.
We have been using your account e-mail address to keep you
up to date. Once upgraded, you will be sent a welcome e-mail from Easily.uk.
You will no longer be able to login to Easily.co.uk and will be diverted to our
new portal to login.
How does the upgrade affect you?
Communication:
When we are ready to upgrade your account, we will email you with the specific
date of your upgrade nearer the time.
Login: The
first time you are prompted to access our new portal, as a security measure,
you will be asked to change your password from your current one.
Payment: You
will now be able to enjoy new payment options such as being able to save your
credit/debit card details to enable automatic domain and service renewals if
you wish. We will also be offering a paypal payment option too.
Please note
however, for enhanced security, we will no longer be able to take payment
details over the phone via our support agent.
Customer
Support: We will be offering 24/7 support (email and phone) via a
new contact phone number and support email address, to be advised to you during
the upgrade.
Your
Contact Details: To prepare for this upgrade, please make sure your account
contact details are up to date. We will use these contact details to communicate
notifications and account information.
If you do need to make changes to your account details, they can
be updated via your 'My Account' area. If you are satisfied that they are
ok, there is nothing further you need to do.
You
will soon receive an email update from us, informing you on the exact timing of
the upgrade. You will experience a new more intuitive look and feel to
the Easily website itself and any products you may have.
Email Solutions
from
£9.99*/year
Personalise your email address with your domain name to create a professional image. All email packages come with anti-virus and anti-spam protection
Website Creator
from
£29.99*/year
Everything you need to get a website online easily, our professionally designed templates no any special skills to develop your web projects
Domain Hosting
from
£24.99*/year
1-click install application makes it quick to install WordPress. Linux web hosting is also compatible with Drupal and Joomla. Enjoy unlimited bandwidth
Eshop creator
from
£99*/year
Everything you need to sell online all in one place. Secure order processing, order tracking and invoicing. Advanced Marketing features to grow your business
Transfer
In
from
£5.49*/year
If you're looking to keep all of your domain names in one place or fed up of your current provider, simply transfer your domain names to Easily.co.uk
*all prices exclude VAT at 20%
100% UK based Support
Our customer service staff are trained and based in-house, in our London office. Our in-house training programme delivers training in the latest technologies.
The Easily 30-Day Promise applies to new purchases of our shared hosting and email products.
